Below are the extended equipment protection plans Hess Air offers. These plans are offered for equipment purchased from and installed by Hess Air and equipment purchased from and installed by other companies as well. Contact us if you are interested in applying for any of the extended warranty plan Now!
(available for 1 year, 5 years or 10 years)
All internal functioning parts supplied by the manufacturer

Coverage/ Time

Labor Only
Parts Only
Labor and Parts
1 Year
5 Years
10 Years
LABOR ONLY:
Pays labor only for one person to repair or replace the covered part which fails to a mechanical or electrical breakdown.
PARTS ONLY:
Pays for the part only at dealer's cost, plus mark-up, not to exceed any published rate for a covered part which fails due to a mechanical or electrical breakdown.
PARTS AND LABOR:
Pays labor for one {I} person and parts at dealer's cost plus mark-up, not to exceed any published rate for a covered part which fails due to a mechanical
or electrical breakdown.
Improper installation, modifications, abuse, negligence, misuse of equipment or unit. Equipment list must be used for its sole purpose (i.e., water heater to heat water, furnace to heat air, etc.)
Appearance of Rust:
Features, esthetics, paint and cabinet parts, knobs and buttons.
Condenser/heat pump, evaporator coil and refrigeration unit:
Leaks on unit (s) at the evaporator, condenser and/or metering device from a result of loose valves, interconnecting fittings and/or field piping. Change over of CFC to non-CFC refrigerants due to governmental regulations and oil changes on commercial compressors.
* Only one leak is covered for the term of the agreement up to the initial internal charge of the unit.
Company charges:
Diagnostic, truck, shipping, freight, taxes, mileage (outside of 30 miles), overtime and/or holiday rates and/or charges. Labor charges for obtaining replacement parts and/or supplies at supply house. Rigging and/or crane services or special tooling. Equipment rental or usage, i.e. refrigerant reclaimers (or reclaiming), leak detectors, or temporary services.
Damages:
Consequential or otherwise caused by rust brownouts, environmental conditions outside of manufacture specifications, oxidation, corrosion, water, freezing, fire or other natural acts of God.
Loss of performance:
Due to normal wear and tear, overrated capacities, modifications to original systems, insufficient water or poor water conditions.
Consumable products:
Nitrogen, torch, solder, carbon dioxide, process fluids, lubricants, glycol, additives, filters, humidifier filters (evaporator pad), batteries, etc.
Wiring/electrical:
Low or high voltage wiring external of unit, (i.e. humidifier,
thermostat, condenser or other controls mounted external of unit), fuses, breakers, (unless part of unit by the Original Equipment Manufaturer)
Miscellaneous:
Registers, grills, key valves, duct work, routine maintenance, plumbing or ventilation.
Accessories or add-on:
Hard start capacitors, motor controllers, isolation relays, time delays, zone valves (unless otherwise notes on front under "Equipment Description"), etc.
Notes- Planned Service Agreement customers who have purchased an Equipment Extended Parts and/or Labor
Protection will receive a 20% discount off our list prices for service and/or items not covered.
 

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817 South Alamo Road  -  Alamo, TX 78516

Ph. (956)702- HESS   -  Email: hessair@hessair.com