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Below are the extended equipment protection
plans Hess Air offers. These plans are offered for equipment
purchased from and installed by Hess Air and equipment purchased
from and installed by other companies as well. Contact
us if you are interested in applying for any of the
extended warranty plan Now! |
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(available for 1 year, 5 years or 10 years) |
| All internal functioning parts supplied
by the manufacturer |
| Coverage/
Time |
Labor
Only |
Parts
Only |
Labor
and Parts |
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1 Year |
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5 Years |
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10 Years |
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LABOR ONLY: |
Pays labor only for one person to repair
or replace the covered part which fails to a mechanical
or electrical breakdown. |
PARTS ONLY: |
| Pays for the part only at dealer's cost,
plus mark-up, not to exceed any published rate for a covered
part which fails due to a mechanical or electrical breakdown. |
PARTS AND LABOR: |
Pays labor for one {I} person and parts
at dealer's cost plus mark-up, not to exceed any published
rate for a covered part which fails due to a mechanical
or electrical breakdown. |
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| Improper installation,
modifications, abuse, negligence, misuse of equipment or
unit. Equipment list must be used for its sole purpose (i.e.,
water heater to heat water, furnace to heat air, etc.) |
Appearance of Rust: |
| Features, esthetics, paint and cabinet
parts, knobs and buttons. |
Condenser/heat pump, evaporator coil and refrigeration unit:
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| Leaks on unit (s) at the evaporator,
condenser and/or metering device from a result of loose
valves, interconnecting fittings and/or field piping. Change
over of CFC to non-CFC refrigerants due to governmental
regulations and oil changes on commercial compressors.
* Only one leak is covered for the term of the agreement
up to the initial internal charge of the unit. |
Company charges: |
| Diagnostic,
truck, shipping, freight, taxes, mileage (outside of 30
miles), overtime and/or holiday rates and/or charges. Labor
charges for obtaining replacement parts and/or supplies
at supply house. Rigging and/or crane services or special
tooling. Equipment rental or usage, i.e. refrigerant reclaimers
(or reclaiming), leak detectors, or temporary services.
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Damages: |
| Consequential or otherwise
caused by rust brownouts, environmental conditions outside
of manufacture specifications, oxidation, corrosion, water,
freezing, fire or other natural acts of God. |
Loss of performance: |
| Due to normal wear and tear,
overrated capacities, modifications to original systems,
insufficient water or poor water conditions. |
Consumable products: |
| Nitrogen, torch, solder,
carbon dioxide, process fluids, lubricants, glycol, additives,
filters, humidifier filters (evaporator pad), batteries,
etc. |
Wiring/electrical: |
| Low or high
voltage wiring external of unit, (i.e. humidifier,
thermostat, condenser or other controls mounted external
of unit), fuses, breakers, (unless part of unit by the Original
Equipment Manufaturer) |
Miscellaneous: |
| Registers, grills,
key valves, duct work, routine maintenance, plumbing or
ventilation. |
Accessories or add-on: |
| Hard start capacitors, motor
controllers, isolation relays, time delays, zone valves
(unless otherwise notes on front under "Equipment Description"),
etc. |
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| Notes-
Planned Service Agreement customers who have purchased an
Equipment Extended Parts and/or Labor
Protection will receive a 20% discount off our list prices
for service and/or items not covered. |
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